Be My Guest - Students Book

AUTHOR Francis O'Hara

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.

·         Deals with all situations where hotel employees meet guests, from the front desk to the restaurant.

·         Short, easy-to-use units that focus on improving fluency, accuracy and vocabulary.

·         Strong emphasis on pronunciation.

·         Suitable for in- and pre-service students.

Key features

-        Short, easy-to-use units that focus on improving the skills that students need for work such as fluency, grammatical accuracy, pronunciation and vocabulary.

-        Personal job files in the Student's Book enable students to keep a record of their work, giving them a real sense of progress and achievement.